By introducing remote control points we risk more and more of this. Since the holders of the control point usually have little incentive to treat your case as a priority, the outcome is frustrating, slow and indefinite. Strongly federated identity anchored in an organisation that has a duty to be accountable to you personally is the answer, but I don’t see that anywhere in the cloud yet.
Very interesting and provocative article asserting that the problem with the US economy is that control is now in too few hands, both government regulators and the corporations to which they funnel control or by which they undergo regulatory capture.
Open source alternative to Prezi. Yes please!
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