✈ Google Cuts Off Travellers

Usually when I want to illustrate the capricious and arbitrary nature of cloud-provided services, I use other examples. But today Google has shown me that they too simply can’t be trusted to provide a service one relies upon. They are perfectly happy to leave you stranded without explanation or remedy.

As well as shutting down the Gizmo voice-over-IP service they bought, without any explanation or alternative but at least with a little warning sent via e-mail, they have also taken away the ability for anyone to use the “Call Phone” capability within Google Talk in GMail while outside the US. You probably won’t have used it if you had Gizmo set up, but now you need it – it’s gone.

So if you were using Google Voice for your phone calls while in the US and then relying on either using your Android phone with a VoIP client or the Voice support in Chat to manage your calls while you are travelling, forget it. They just turned it off, without warning, explanation or even the courtesy of a response to users in their online forums. That calling credit you have is now useless until you get back to the USA.

This is not the behaviour of a reliable service provider. I’m sure they are technically within their rights; there’s probably a load of weasel-words in some terms of service somewhere. But to provide a service that people depend upon and then withdraw it without warning, explanation, alternative or apology is simply unacceptable.

☞ Spin-Policy-Defense

  • While it’s not instantly obvious from Mitchell’s blog posting, which verges on concealment in plain sight, the deal here is that the Mozilla spin-out to make Thunderbird as dynamic as Firefox hasn’t worked and the project is being folded back into Mozilla Labs. A great shame, because the e-mail market needs disrupting now more than ever. It would be interesting to see an honest appraisal from David Ascher of why it didn’t work out.
  • Australia has always been a leader in the area of updating their government procurement policies to permit open source solutions. Here they are asking for input on an update to the existing policy.
  • The attacks Google faces from all round (Oracle already, and the CPTN consortium members soon one presumes) mean it feels the need to buy an instant patent portfolio with which to defend itself. Understandable, but with great power comes great responsibility; I hope they will give a patent grant to the open source community to prevent future mishaps if they turn evil after all.

⚡ Tune In

https://twitter.com/#!/webmink/status/55039904840826880

☞ Closed-Attacked-Open

  • This looks bad. Not only has Nokia closed the source code to Symbian, it is pretending there’s no problem. I really hope they fix this fast.
  • This detailed article makes for worrying reading. It details a growing approach to hacking attacks where specific individuals with privileged access to data are targeted for socially engineered attacks and then their computers quietly infested as a gateway to secure systems.
  • The revision of the Mozilla license is drawing to a close. The most recent significant change – making GPL compatibility the default rather than an option – is especially exciting. In my view it makes MPLv2 an excellent license choice for those preferring a less prescriptive approach to software freedom yet still wanting to live at peace with those with a more prescriptive – or proscriptive – outlook.

☝ Balancing Transparency and Privacy

One of the keys to a successful open source community is appropriate transparency. A community with strong values around transparency will also be likely to respect its participants privacy. Such a community will also be unlikely to have a copyright assignment benefiting a commercial party. Read why over on ComputerWorldUK.

⚡ Disintermediated

 

https://twitter.com/#!/jackschofield/status/54516659674812416

⚡ Wikipedia’s April Fools

For April Fool’s Day, Wikipedia editors collected such a wonderful set of links and articles that it seems a shame to let it perish in the daily update. So here, for posterity, is the Did You Know section from the home page of English Wikipedia for April 1st, 2011.


Did you know…

☞ Privacy and Transparency

  • The biggest threat to your privacy is not the disclosure of any one piece of data. It’s triangulation across all the data you’re disclosing. This piece of software is more performance art or prophecy than bad-faith threat, but it’s definitely a wake-up call to us all to be aware of the data we are all scattering across the web and how vulnerable we all are to data mining and triangulation.
  • Americans! Under the spurious cover of budget necessity, vested interests who would prefer the bright lights of transparency to be turned off are attacking a wide range of the new initiatives that only just got started to make your government accountable. Sign up here to tell them you’re watching and they should stop.
  • The degree to which “mission creep” has allowed the media industry to become a tool for a wide variety of vested interests to ratchet up controls that do nothing but harm citizens is incredible. I never cease to be amazed by the degree to which our political representatives act against the majority interests and in favour of rich minorities with lobbyists. Can’t they see it? Surely the injustice is in plain view?
  • Good to see the process continuing. Hope it leads to good things for us all.

⚡ Cue Alanis

https://twitter.com/#!/jzb/status/53441658951438336