✍ United Still Breaks Guitars

§ The last of the series of songs by Dave Carroll after his lousy experience flying United is finally out. I think song one was by far the best (song two lacked zing), but this one is pretty good:


I’d like to be able to say it’s hyperbolic, but unfortunately the trip I took over the weekend once again poured fuel on the fire (one friend I was travelling with had luggage lost by them on 2 of the last 3 flights) so sadly I think Carroll still has a point. Song one is just coming up to 8 million views on YouTube so I think United has a problem and the rest of us have a marketing case study.

☞ Collaboration Barriers and Enablers